RBI - UDGAM: Unclaimed Deposits Website


The RBI has launched a new centralized website named UDGAM (Unclaimed Deposits – Gateway to Access Information) on 17th August 2023 – that allows common people to search for unclaimed deposits across multiple Indian banks using a single common portal.

What is an Unclaimed Deposit?

If a savings (or a current) bank account doesn’t have any transactions for more than 2 years then it becomes dormant. The bank is required to contact the customer via e-mail, phone, SMS messaging and/or postal/courier services etc. But if this account/deposit does not see any activity (like deposit or withdrawal) from the account holder for 10 or more years, then such accounts are deemed as Unclaimed Deposits.

RBI - UDGAM - Unclaimed Deposit Search Portal

In India, there are thousands of crores (₹35,000 Crore as per 2022-23 data) lying in various banks as unclaimed deposits. Many banks proactively put out a list of names and addresses of customers with inoperative accounts and unclaimed deposits regularly. Till now one needed to check individual banks’ websites to find unclaimed deposits. Now with RBI UDGAM – the Centralized RBI Portal to Track Unclaimed Deposits, it will become easier for people to search for their unclaimed deposits in a user-friendly manner.

Reserve Bank Information Technology Pvt Ltd (ReBIT), Indian Financial Technology & Allied Services (IFTAS) and participating banks have collaborated on developing the portal. At the time of launch, the search facility will be available for data on unclaimed deposits of only 7 banks on the portal. These are State Bank of India (SBI), Punjab National Bank, Central Bank of India, Dhanlaxmi Bank Ltd., South Indian Bank Ltd., DBS Bank India Ltd., and Citibank. The facility for the remaining Banks in India on the portal will be made available in a phased manner by 15 October 2023.

This post is created by the ODFC - CMS team as per information available on the RBI portal. Please, contact your bank or ODFC - 24/7 Support Chat in case you require services regarding Unclaimed Deposit.

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